Frequently Asked Questions

Please contact us if you do not see your question below:

When will my products ship?
What is your return policy?
Can I send a note or a gift card with my order?
Is my information safe?
Can I get a list of ingredients?
How do I get a recipe?
What if I need an immediate answer?
Do you handle wholesale orders?

When will my products ship?

Your products will ship within 1 business day of ordering. All orders are shipped via USPS and all orders include a shipping fee of $3.50.

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What is your return policy?

Chiappetti.com is committed to the quality of it's products and will return any products that are sent back to us within 10 business days of receipt and we will issue a full refund with the payment given at the time of ordering.

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Can I send a note or a gift card with my order?

Yes! Please send a separate email with your order number and what you would like your card to say and we will include it with your package.

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Is my information safe?

Chiappetti.com is secure and safe. All credit card and echeck information given is encrypted and cannot be viewed after the order is sent. We are committed to your privacy and will not give out or sell your information given.

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Can I get a list of ingredients?

Sure! Just send us an email with your request and we will contact you within 2 business days.

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How do I get a recipe?

Please send us your request and we will send you the information within 2 business days.

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What if I need an immediate answer?

Please call us at 630-728-0124 to ask us a question about our site and our products.

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Do you handle wholesale orders?

Yes! We have separate pricing for larger quantities of our products. Please contact us for more information.

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